Shipping policy

Order Processing

• Orders are processed within 1–5 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding holidays.

Shipping & Delivery

• Estimated delivery time within the United States: 5–15 business days.
• Delivery times are estimates and are not guaranteed.
• Delays may occur due to weather, carrier issues, customs inspections, or high order volumes.

Tracking Information

• Tracking information will be sent via email once your order has been shipped.
• Please allow up to 72 hours for tracking updates to appear.

Multiple Shipments

• If you order multiple items, they may arrive in separate packages and on different dates.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

Lost, Delayed, or Stolen Packages

• We are not responsible for delays caused by shipping carriers.
• If your package is lost in transit, please contact us within 14 days of the expected delivery date, and we will work with the carrier to resolve the issue.
• We are not responsible for packages marked as delivered by the carrier.

Contact
For shipping-related questions, please contact:
muaazons@gmail.com