Shipping policy
Shipping Policy
Muaazon currently serves customers through our online store.
Order processing
Orders are normally processed within 1–3 business days after successful payment confirmation.
Business days generally exclude weekends and applicable public holidays.
Estimated delivery
After processing, estimated delivery is generally 5–11 business days.
Delivery estimates are not guaranteed and may vary because of carrier delays, destination, weather, customs, peak periods, supplier or warehouse circumstances, or other events outside our reasonable control.
Where a product page provides a more specific delivery estimate, that product-specific information should be considered together with this policy.
Tracking
Where tracking is available, tracking information will be provided after the order has been dispatched. Tracking events may take some time to appear after shipment.
Multiple shipments
Orders containing multiple items may arrive in separate packages or at different times if products are fulfilled from different locations.
Incorrect delivery information
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an error. We cannot guarantee changes after an order has entered fulfillment.
Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility.
Lost or damaged shipments
If your order appears lost, arrives damaged, or you receive the wrong item, contact us at muaazons@gmail.com with your order details. We will investigate and provide an appropriate resolution.
Delays
Occasionally, delivery can take longer than the estimated timeframe. If an order is significantly delayed, please contact us so we can review its status.
Contact
Muaazon
542, Aqsa Colony, Chikhli, Maharashtra, India 443201
Email: muaazons@gmail.com